established in 2015
The Scout Group was established out of the idea that accommodation didn’t have to be an impersonal experience; it could be a bespoke experience tailored to a persons needs and one that they would never forget.
With a remarkable background in marketing, it was early on in life that our founder found her true passion. She got her start in hospitality, working the restaurant circuit for over 7 years, managing an impressive list of high-end restaurants. It was here that she learnt how important it is to provide amazing service and how it made the difference between a truly memorable experience, to one a person would rather forget.
After spending the next few years in the real estate sector doing property management (specialising in short term leasing), she realised she could combine her two loves of hospitality and property. From there The Scout Group was born. With a large demand of guests wanting accommodation that suited their personal needs, The Scout Group set out to create tailored experiences for their clients that didn’t seem to be available anywhere else.
Whether it was families wanting holiday rentals with extra space, the corporate traveller wanting short term accommodation or high profile international guests needing a home away from home. The demand for unique spaces for accommodation and corporate or private events was huge.
‘I cannot recommend Laura highly enough. From a hosting perspective, she is exemplary. She organises everything so you don’t have to lift a finger and, more importantly, you can sit back while she ensures both your property is in tiptop condition and your guests are treated to a concierge service. When first listing my property, Laura went to great lengths to create an accurate inventory – photos included – and designed a welcome manual complete with instructions on how to operate everything in our apartment, which the guests really appreciate. She misses nothing; she noticed, for example, that our kitchen stools might cause scratching on our beautiful wooden floors, so went out and grabbed some foam stoppers to prevent damage. This is just one example of her attention to detail and her sincere concern for our property. This is obviously important to us, as it is a luxury property and a business investment, so to have someone keeping a constant eye on the details relieves the worry of protecting our investment’
R Griffin | Property Owner
I have found Laura and The Scout Group team an absolute delight to work with. They are professional with the high standards of previous services I have engaged, but they listen and meet your needs. Nothing has ever been a problem and they continue to make it easy for me from start to end. Thank you so much - I’m so pleased I found your service.
V McLaren | Property Owner
‘The Scout Group were a delight to work with and every detail of the organisation was seamless. We had a very successful launch event at an exceptionally special venue, and would recommend working with them to any client.’
E Walker | Marketing Manager, Robb Report